Howard S. Garval, MSW President & Chief Executive Officer
Patti Bates, MSW Executive Vice President & Chief Operating Officer
Karen Tan, MSW, LCSW Vice President of Programs
Vivian Yasunaga, Vice President of Finance
Anne Marie Rizzo, CFRE Vice President of Philanthropy
HOWARD S. GARVAL, MSW
President & Chief Executive Officer
Howard Garval, MSW, has been President and CEO of Child & Family Service (CFS) since 2006. The mission of CFS is Strengthening Families and Fostering the Healthy Development of Children. Under Howard's leadership, the 112-year-old, non-profit organization has itself developed and been strengthened. CFS currently comprises more than 30 social service programs statewide, with nearly 400 employees. CFS has an influential and committed Board of Directors and Real Property Board, and a 100-plus member Guild of enthusiastic volunteers.
As CFS President, Howard is responsible for setting the vision and guiding the mission of the organization, on behalf of Hawai`i's families—children, youth, and kūpuna. He is also responsible for overseeing the leadership teams, who support the programs of CFS, as well as ensuring fiscal integrity, strategic planning, and engaging the Board of Directors and Real Property Board in stewardship, advocacy, and philanthropy. He also represents CFS in public awareness of human service related issues to the government, general public, and media.
Highlights of Howard's accomplishments at CFS include the acquisition of two smaller organizations now merged into CFS; a successful $7 million capital campaign to build a domestic abuse shelter and transitional housing program; creating a hui (group) of large non-profit leaders with mutual concerns for advocacy; advocating for State funding for Healthy Start when that program was threatened with elimination; serving on the CFS Cultural Diversity Task Force; serving on non-profit leadership panels and lecturing on executive leadership at local universities and conferences.
Howard was educated at Montclair State College in New Jersey and earned his Masters of Social Work from the University of Michigan. He is certified by the Executive Management Institute-Alliance for Children and Families and the Hartford Foundation for Public Giving and is a 2007 PONO Fellow (Promoting Outstanding Non-profit Organizations), a prestigious program for outstanding executive leaders in Hawai’i. Howard’s career took him from a stint teaching high school Spanish, in the greater Boston, Massachusetts area, to a decade of social services, to vice president of family services for The Village for Families & Children, Hartford Connecticut, progressing to COO, then CEO of the non-profit organization.
Howard serves on the National board of the Executive Leadership Institute Alumni Connections, is chairman of Board of PHOCUSED (Protecting Hawai’i's Ohana Children Under Served Elderly and Disabled), and serves on the Oahu Workforce Investment Board and chairs the advisory board of the Hawaii Family Support Institute. Most recently, Howard, along with four other nonprofit CEO’s, secured an endorsement of Governor Neil Abercrombie to develop a collaborative collective impact project with the administration and nonprofit organizations and PHOCUSED, called “Hui Kupa’a.” This project is charged with using the six sigma model to address 6 areas of focus for the state of Hawaii – youth at risk, early childhood, working poor, unemployed, homelessness, and kupuna (elderly). Howard is the nonprofit co-leader for the Early Childhood Work Group. In 2011 he was appointed by Governor Abercrombie to serve on the State Procurement Policy Board.
Howard's tireless human services advocacy has helped to transform the social service programs offered to the people of Hawai`i. A few examples of the distinct impact his efforts have had are mentioned here:
* When Hawai`i's "Ways to Work" program was scheduled to be discontinued by the YWCA due to a shift in their focus, recognizing this program as a “hand up” for clients being served through CFS, Howard worked to adopt the program from the YWCA and forged a partnership with American Savings Bank to provide loans for low-income families to purchase or repair automobiles so that they could get to their jobs or advance in their careers. In connection with that, classes in financial literacy are offered to those who apply for the program, as a means of strengthening financial awareness for families.
Click here for more information on the Pathways to Work Loan Program.
* Under Howard's leadership, CFS has been able to develop alternative funding models, decreasing its reliance on government funding. These models include social enterprise initiatives for the elderly, tuition assistance programs for students who might otherwise drop out of school, and diversifying private revenue streams through grassroots fundraising, commercial co-ventures/cause marketing, private grant writing, and building a $5-million endowment, with plans to double it over the next few years.
* A tenacious advocate, Howard has spent many hours at the Hawai`i State Legislature advocating for all human service organizations in the state. One of the beneficiaries of this advocacy is the release of Rainy Day Funding, allowing over 42 human services organizations to provide critical services.
* In part due to Howard’s reputation in the community, CFS was approached to consider a merger with Hawaii International Child (HIC), a private non-profit serving as an adoptions resource in Hawai`i. HIC became a subsidiary of CFS in 2010, and the merging of the two organizations’ adoption programs strengthened the presence of HIC as a local adoptions resource offering a competitive edge against out-of-state providers.
With superior communication skills, compassion, and innovative thinking, Howard draws on the strengths of his executive leadership team to ensure that his vision and the needs of the community are in sync. He is steadfast and passionate about his chosen career in the social services field and he inspires those around him to help to advance the organization he serves so well.
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PATTI BATES, MSW
Executive Vice President & Chief Operating Officer
Patti Bates, MSW, LSW joined Child & Family Service in January 1993. Patti started her career with us as a Home Assessment Specialist and has been promoted various times over her many years. During the first half of 2006, she stepped in as Acting Chief Executive Officer to lead the organization. Her current position is Chief Operating Officer. In this position, she provides direction and leadership in the development, communication and implementation of the organization’s operating policies/procedures and goals.
Prior to starting with us she was employed as a Program Head with the State’s Child and Adolescent Mental Health Division. Patti received her Bachelor of Social Work from the University of South Dakota and went on to earn her Master of Social Work from the University of Denver. She has over 20 years experience in program delivery and supervision and is licensed in the State of Hawaii.
Patti has served on several community groups including: Blueprint for Change Policy Board, SCR 128 Task Force, Mayor’s Review Team, SCR 13/45 Task Force, numerous Aloha United Way’s Committees, Kapu Na Keiki and Hawaii Together Payment and Contract Sub-Committee.
KAREN TAN, MSW, LCSW
Vice President of Programs
Karen Tan, MSW, LSW started with Child & Family Service on May 23, 2005. Karen started her career with us as the Director of Training and was promoted to Director of Program Services before her recent promotion (July 2006) to Vice President of Programs. She previously worked at Parents and Children Together for ten years. The last position she held there was Division Director of Treatment Programs. After receiving her Bachelor of Arts from Seattle Pacific University she obtained her Masters in Social Work from the University of Hawaii. Karen has over 15 years experience in the human services field.
Karen has served on several community groups and was a member of the Oahu Domestic Violence Task Force, The Hawaii State Coalition Against Domestic Violence, the Hawaii State Domestic Violence Working Group, and the Hawaii State Family Visitation Network.
Karen and her husband Felix, have three daughters, Kaytlin, Kara, and Krystal.
Vice President of Finance
As Vice President of Finance, Vivian is responsible for the financial management and compliance matters for Child & Family Service and CFS Real Property, Inc. She is responsible for the supervision of the fiscal department, which manages accounting and budgeting functions. She provides a broad range of analytical and strategic support for the organizations’ short- and long-term growth and fiscal sustainability.
Vivian joined CFS in September 2006 as its Director of Finance and was promoted to the newly created VP of Finance position in January 2011.
Prior to joining CFS, Vivian served as the Director of Budget and Finance for the Boston Centers for Youth and Families managing finance and payroll functions, and evaluating operations.
Prior to joining the Boston Centers for Youth and Families, Vivian served as a management analyst with the City of Boston’s Office of Budget Management providing oversight of budgets, evaluating City services, and researching policy issues.
Vivian earned a bachelor’s degree in economics at the University of Massachusetts, Amherst and a master’s degree in public policy and administration at the University of Massachusetts, Amherst.
ANNE MARIE RIZZO, CFRE
Vice President of Philanthropy
Biography coming soon!
Nearly 450 strong, the Child & Family Service staff are among the most caring and committed individuals in our community. They work for Child and Family Service because they care about helping families in need, and they do help, through over 30 programs on six islands.
BOARD OF DIRECTORS